Contact Us

We value your feedback and are here to help. Whether you have a question about our tools, need technical support, want to report an issue, or simply want to share your experience with PDF Play, we would love to hear from you.

Email Support

For general inquiries, support requests, and feedback, please reach out to us via email.

support@softsolution.online

Developer Website

PDF Play is built by Soft Solution. Visit our website for more information about our services.

softsolution.online
Response Time

We aim to respond to all inquiries within 24 to 48 business hours.

Mon - Sat, 9AM - 6PM

Frequently Asked Questions

Yes, PDF Play is completely free. All 21+ document conversion and PDF management tools are available without any charges, subscriptions, or hidden fees. You do not need to create an account or sign up to use any of our tools.

Absolutely. Your uploaded files are processed securely on our servers and are automatically deleted after conversion. We do not store, read, or share your documents with anyone. Your privacy is our priority.

You can upload files up to 50 MB in size. This is sufficient for most documents, spreadsheets, presentations, and images. If you have larger files, try using our Compress PDF tool first to reduce the size.

PDF Play supports a wide range of formats including PDF, DOCX, DOC, XLSX, XLS, PPTX, PPT, TXT, RTF, JPG, JPEG, PNG, and TIFF. Check our home page for the full list of available conversion tools.

Yes. PDF Play is fully responsive and works on all devices including desktop computers, laptops, tablets, and smartphones. Simply open the website in your browser and start converting files.

Report an Issue

If you encounter a bug, a failed conversion, or any technical issue while using PDF Play, please email us with the following details so we can resolve it quickly:

  • The tool you were using (e.g., Word to PDF, Merge PDF)
  • The file format and approximate file size
  • A description of the error or unexpected behavior
  • Your browser name and device type

We appreciate your help in making PDF Play better for everyone.

Partnership and Business Inquiries

If you are interested in partnering with us, integrating our tools into your platform, or have a business proposal, please contact Soft Solution directly through our developer website.